We use the personal information you provide only for purposes consistent with the reason you provided it, or for a directly related purpose. We may also use your personal information where required or permitted by law. We may also use your information where you have provided us with your express or implied consent.

We may also use your personal information, or aggregate your personal information with the personal information of other customers (so that the aggregated information is no longer personal) for the purposes of:

• analysis to help us better understand the needs of our customers so that we and third parties can better develop products and services for you;
• providing information that is tailored to what we believe are your areas of interest; and;
• analysing your product and services to improve your experience and to enable us to develop new or enhanced functionality for you.

We do not share your personal information with other organisations unless:

• you give us consent, or
• where sharing is otherwise required or permitted by law, or
• where this is necessary on a temporary basis to enable our contractors to perform specific functions.

We may provide your personal information to Digital Mailbox providers that you opt in to receive content from for the purpose of administering your Digital Mailbox. The provider will then handle your personal information in accordance with their own privacy policy.

We may contact you periodically to advise you of new or enhanced functionality which is available in connection with our products and services. You will not be obliged to adopt any such functionality.

When we temporarily provide personal information to companies who perform services for us, such as specialist information technology companies, mail houses or other contractors to Australia Post we require those companies to protect your personal information as diligently as we do. Strict contractual and other quality assurance measures are used to ensure your personal information is protected.

We have a strict duty to maintain the privacy of all personal information we hold about you. However, certain exceptions do apply. For example, where disclosure of your personal information is:

• authorised or required by law (e.g. disclosure to various government departments and agencies such as the Australian Taxation Office, CentreLink, Child Support Agency, or disclosure to courts under subpoena).
• in the public interest (e.g. where a crime, fraud or misdemeanour is committed or suspected and disclosure against the customer’s rights to confidentiality is justified).
• with your consent – your consent may be implied or express and it may also be verbal or written.

Cookies

We use cookies, pixels, and other similar technologies (collectively, “cookies”) to recognize your browser or device, learn more about your interests, provide you with essential features and services, and for additional purposes, including:
Recognizing you when you sign in use our offerings. This allows us to provide you with recommendations, display personalized content, and provide other customized features and services.
Keeping track of your specified preferences. This allows us to honor your likes and dislikes, such as your language and configuration preferences.
Conducting research and diagnostics to improve our offerings.
Preventing fraudulent activity.
Improving security.
Delivering content, including ads, relevant to your interests on SPINVPS sites and third-party sites (see the Interest-Based Ads notice for how we use cookies in serving interest-based ads).
Reporting. This allows us to measure and analyze the performance of our offerings.
SPINVPS cookies allow you to take advantage of some of essential SPINVPS features. For instance, if you block or otherwise reject our cookies, you might not be able to use certain offerings that require you to sign in, or you might have to manually adjust some preferences or language settings every time you visit SPINVPS sites.
Approved third parties may also set cookies when you interact with our offerings. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies. Third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of SPINVPS. You can manage browser cookies through your browser settings. The ‘Help’ feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies, and when cookies will expire. If you disable all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.
See our Privacy Notice for more information about the types of information we gather.

Below is a list of some of the third parties that may set cookies when you use SPINVPS offerings. These third parties may access the cookies they set, receive your IP address, and receive some information about your browser configuration. However, these third parties do not receive information about your activities on SPINVPS, such as searches you run or what you’ve purchased. Cookies set by these third parties do not enable them to automatically collect through SPINVPS any personally identifiable information such as name or email address. These third parties use cookies in the process of delivering content, to measure the effectiveness of their ads, to show you more relevant advertising content, and to perform services on behalf of SPINVPS. You can learn more about how these third parties use cookies by visiting their site.